Statement Regarding Recent False AI-Generated Content Appearing Online
Empower diverse talents to unleash full potential
Employees play a vital role in Shun Tak’s success and growth. In today’s environment which prioritizes transparent expectations, effective communication channels, robust health and safety standards, equitable opportunities for advancement, and a culture of mutual respect, we understand the importance of offering the right working conditions to acknowledge employees’ contributions and bolster their productivity and sense of belonging. We are committed to providing our employees with a safe and healthy work environment while also offering them training and education opportunities to enhance their skills and competence. In addition, we have also fostered a culture of respect, diversity and inclusion for all, and ensuring that they are treated fairly and equitably.
At the heart of our organization lies a strong commitment to diversity, equity, and inclusion. With female senior management executives comprising 55% of our leadership team in our headquarters, the impactful contributions of our women leaders transcend the realms of Shun Tak, resonating across the wider community to empower change and foster meaningful transformations across sectors.
In addition to leading the Group toward prosperity, Ms. Pansy Ho, Group Executive Chairman and Managing Director; Ms. Daisy Ho, Deputy Managing Director and Chief Financial Officer; and Ms. Maisy Ho, Executive Director, actively devote themselves in public service.
Ms. Pansy Ho serves our motherland as Standing Committee Member of The Chinese People Political Consultative Conference. She also drives the economic advancement and women empowerment with her roles as Vice-Chairman of All-China Federation of Industry and Commerce, Standing Committee member of the All-China Women’s Federation, and Vice President of China Women’s Chamber of Commerce under All-China Federation of Industry and Commerce. She is also the Chairperson of the Hong Kong Federation of Women, dedicated to promoting women’s rights.
Among countless contributions, Ms. Pansy Ho stands at the forefront of heritage preservation and cultural tourism development. She is Executive President of All-China Federation of Tourism Chambers of Commerce, member of the Committee of Experts for the Construction of World Class Tourist Attractions and Tourist Resorts under the Ministry of Culture and Tourism of China. At the same time, she serves a number of international tourism organizations as the key members, including Vice Chairman of the World Tourism Alliance, Vice Chairman of the International Mountain Tourism Alliance, Executive Committee member of World Travel & Tourism Council and was appointed as a tourism ambassador by the United Nations World Tourism Organization. Ms. Ho is highly committed to cultural heritage conservation, and is the Chairperson of The Scientific Committee of the Alliance for Cultural Heritage in Asia, Vice-President of the China Foundation for Cultural Heritage Conservation, Dunhuang Cultural Ambassador, member of the Board of Trustees of Cultural Development Fund of the Macao SAR Government.
A patron of the arts, Ms. Daisy Ho has made significant contributions to cultural enrichment and performing arts education. As the Chairman of the Hong Kong Ballet (“HKB”), Ms. Daisy Ho’s advocacy for sustainable development of ballet in Hong Kong materialized through her donations to and fund-raising for HKB which culminated to the opening of Hong Kong Academy of Ballet and “Greater Bay Area Ballet Incubation Centre”. The former aims to provide professional ballet training to students of all ages, while the latter will cultivate new ballet talents in the Guangdong-Hong Kong-Macao Greater Bay Area.
Ms. Daisy Ho leverages her personal abilities and experience to serve society. Her role as the Advisor for Po Leung Kuk, along with her donations and support to various organizations further demonstrates her commitment to ameliorating education and social welfare in the community. Serving as Vice President and executive committee member of The Real Estate Developers Association of Hong Kong, a member of the Hong Kong Institute of Real Estate Administrators, and Vice President of the Macao Association of Building Contractors and Developers, she stands as a remarkable example of women’s leadership within the real estate sector.
Ms. Maisy Ho is deeply committed to quality education and holistic youth development. As a Member of the Court at The University of Hong Kong, she plays an active role in shaping the institution’s strategic growth. Strengthening her dedication to youth development, she established the ‘TWGHs Joint School Maisy Ho Chiu Ha Civic Educational Award’ since 2017, which annually recognizes and supports students for outstanding civic engagement and innovative community solutions, fostering critical thinking and civic values. In 2016, as Chairman of TWGHs, she spearheaded the ‘Liaoning-Hong Kong Youth Exchange Tour’, providing TWGHs secondary school students with invaluable exposure to cross-border cultural and educational experiences. Now, as Founding President of the Hong Kong Federation of Liaoning Associations, she continues to expand and elevate this meaningful program, cumulatively benefiting nearly a thousand students, deepening their cross-regional understanding, strengthening their sense of national pride, and inspiring them to excel on the global stage. Ms. Maisy Ho also actively supports the HKSAR government’s ‘Strive and Rise Programme’, arranging site visits for underprivileged students to the Group’s Property Management, Transportation, Retail and Merchandising divisions, broadening their career perspectives through immersive vocational learning experiences. Beyond education, Ms. Maisy Ho contributes to public healthcare as a member of the Hospital Authority, offering strategic oversight on healthcare services. She also serves in her capacity as a member of the Advisory Board of TWGHs, providing invaluable guidance and support to a wide array of health and community programs while continuing her philanthropic contributions to various community initiatives.
The contributions of our female leaders exemplify the power of women. In addition to driving excellence and achieving success within the Group, our female leaders continue to make profound impacts in the wider community through their passion and dedication in public service.
The Group promotes work-life balance through flexible work arrangements and comprehensive wellness initiatives that support our employees’ professional and personal needs. Our family-friendly policies, mental health resources, and team engagement activities create a positive work environment that promotes both productivity and personal well-being. We extend our corporate community to employees’ families by offering complimentary access to certain company events and volunteering opportunities. This holistic approach helps our employees thrive both at work and in their personal lives.
In 2024, we organized the first Happy Friday· Summer Fun. This event was a fantastic way to mark the end of the summer holiday for our employees’ children by inviting them to visit their parents’ workplace and spend a fun-filled afternoon together. The event featured game booths, workshops, magic shows and refreshments, including gelato from our very own Stecco Natura Gelaterie. To make the day even more special, a stage was set up for talented kids to showcase their skills and shine.
In addition, we ensure that employees and contractors are equipped with the training, skills, knowledge and resources required to execute all work-related activities safely and with the highest level of proficiency and compliance.
Our Property Management has introduced a comprehensive uniform initiative designed to enhance both style and functionality across teams. The Management Office and Customer Service Team now wear deep blue T-shirts with blue check blazers, sneakers, and crossbody bags to promote comfort and accessibility. The Security Team’s uniforms are crafted to accommodate diverse body types whilst maintaining a professional image, with ties omitted for ease of movement. The Technical Team’s uniforms feature deep blue COOLMAX polo shirts and other work essentials to ensure breathability, safety and durability. Altogether, this underscores our commitment to staff well-being and promotes a safe working environment for our people.
The Group maintains its competitive edge through a robust commitment to continuous learning and professional development. Our strategic investment in employee upskilling and reskilling programs strengthens core competencies across all operational levels. Through department-led nominations for specialized industry training, we ensure our workforce remains well-versed in emerging market trends and essential sector knowledge. This proactive approach not only enhances operational excellence but also builds organizational resilience through a skilled and adaptable workforce.
Our highlighted training programs include:
| Tourism and Hospitality Upskilling |
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| Future-proofing |
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| Leadership |
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| Organisational and Business Development |
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To embark on the journey of our Green Brick Road, it is essential to nurture the competence of members to drive the successful transformation. During the reporting year, we have put extra effort into providing sustainability training to the key personnels, covering the topics of unleashing the business values of ESG, climate actions, green buildings trend, AI-related risk assessment, and corporate governance
With the business rooted in Hong Kong combined with the fast expansion in China, it is important for our staff to learn and understand the administration structure of the motherland. Our External Affairs & Public Liaison team, stationed in Beijing, delivered a sharing session to the Group’s senior and middle management members to introduce the administration hierarchy and the protocols of receiving the officials.
We are committed to running the business in the manner of respecting human rights as we believe that it forms a fundamental part of sustainable development within our businesses. Guided by the international principles set out in the International Bill of Human Rights, United Nations Guiding Principles on Business and Human Rights, and International Labour Organization’s Declaration on Fundamental Principles and Rights at Work, we strive to protect the rights of our staff and workers in our supply chain whenever possible, including to:
