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Sustainability

Managing Sustainability

Governance StructureStakeholder EngagementRisk ManagementPolicies & Statement

Stakeholder Engagement Channels

As part of our ongoing stakeholder engagement efforts, the Group has been employing various communication channels to inform our stakeholders about the Group’s sustainability-related initiatives.

The following table illustrates our communication channels tailored to our specific stakeholder groups:

Customers and Tenants
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Corporate website
  • Customer satisfaction survey
  • Reviews and Assessments
  • Regular meetings
  • Social media
Employees
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Intranet and emails
  • Newsletters
  • Recreational and volunteer activities
  • Reviews and Assessments
  • Social media
  • Training, Seminars and Briefing sessions
Financiers and Analysts
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Corporate website
  • Press releases
  • Materiality assessment survey
  • Meetings with financiers and analysts
Industry Associations
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Corporate website
  • Press releases
  • Regular meetings
  • Social media
  • Membership
Media
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Corporate website
  • Press releases
  • Social media
  • Events
NGOs and Local Communities
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Community service programs
  • Corporate website
  • Joint projects
  • Volunteer activities
  • Social media
Shareholders and Investors
Engagement Channels
  • Annual General Meeting
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Meetings with shareholders and investors
  • Press releases
  • Social media
  • Corporate website
Suppliers and Contractors
Engagement Channels
  • Annual Reports, Interim Reports, Circulars and Announcements
  • Annual surveys
  • Open communication platforms
  • Regular meetings
  • Review and Assessments
  • Tendering processes
  • Training, Seminars and Briefing sessions